Privacy Policy

Last Updated: January 2026

Introduction

The Chacon Team at Sente Mortgage Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, mailing address, and other contact information you provide.
• Financial Information: Income, employment information, credit history, and other financial details necessary for mortgage processing.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect for the following purposes:

• To process your mortgage application and provide loan services
• To communicate with you about your loan or inquiry
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal and regulatory requirements

Information Sharing

We may share your information with:

• Lenders and financial institutions to process your loan
• Credit bureaus and verification services
• Service providers who assist in our operations
• Government agencies as required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.